Currently we deliver to Malta (including Gozo) and Ireland. Please do send us an email on contact@nappycakes.mt if you wish your item to be delivered to any another country.
Yes, we can. Kindly insert the recipient's shipping address and details during checkout. Also, when ordering a Gift Box or a Nappy Cake, we have included the option to specifically let us know if the gift will be delivered to you or to the recipient directly.
We are an online store, however you may pick up your order from our Pick-Up Point in Naxxar (Malta). Kindly contact us prior to picking up your order.
If you would like to cancel an order, contact us on contact@nappycakes.mt to inform us of your request. If your order is not already in progress, we will be happy to cancel your order. On the other hand, due to the fact that a lot of the items are personalised, we would not be able to cancel your order if the item would be in the process of being compiled. In case of any cancellation, we will provide you with a gift certificate of the same value.
Deliveries should not take longer than indicated in the "What are your delivery options?" query. But in case they do, please contact us and we will immediately look into it.
Due to the nature of our products, all sales are final and not returnable.
However, if somehow you receive a damaged item, please email us on contact@nappycakes.mt and we will look into matters and inform you how we will proceed. It may also be necessary to provide photographs of the damaged/faulty goods. Should it have been decided to replace the item and stock is no longer available, an alternative item will be offered. Also, any costs pertaining to the returning of the said item are to be borne by the customer.